Shipping policy

Last Updated: July 29, 2026

Thank you for shopping with TECHNOLOGIX. We are committed to delivering your order quickly and reliably. Please review our Shipping Policy below.

Shipping Locations

At this time, TECHNOLOGIX ships only within the United States.

We do not currently offer international shipping.

Shipping Cost

Free Standard Shipping is available on all orders within the United States.

There are no hidden shipping fees.

Order Processing

Orders are typically processed within 1–2 business days.

Processing time is included in the estimated delivery time.

Orders are processed Monday through Friday, excluding weekends and public holidays.

Estimated Delivery Time

Orders are generally delivered within 5–7 business days, including processing time.

While we make every effort to deliver your order within the estimated timeframe, delivery dates are not guaranteed and may be affected by circumstances beyond our control, such as severe weather, carrier delays, or holidays.

Order Tracking

Once your order has been shipped, you will receive a shipping confirmation email with tracking information, when available.

Please allow up to 24 hours for tracking information to become active after your order has been shipped.

Incorrect Shipping Information

Please ensure that your shipping address is accurate before placing your order.

TECHNOLOGIX is not responsible for delays, lost packages, or additional shipping charges resulting from incorrect or incomplete shipping information provided by the customer.

Delayed or Lost Shipments

If your order has not arrived within the expected delivery timeframe, please contact our Customer Support team. We will work with the shipping carrier to investigate and help resolve the issue as quickly as possible.

Damaged Packages

If your order arrives damaged, please contact us within 48 hours of delivery.

To help us process your request, please include:

Your order number
Photos of the damaged product
Photos of the shipping package

We will review your claim and, if approved, provide a replacement or refund in accordance with our Return & Refund Policy.

Order Changes and Cancellations

If you need to modify or cancel your order, please contact us as soon as possible.

Orders can only be changed or canceled before they have been processed or shipped.

Contact Us

If you have any questions about this Shipping Policy, please contact us:

TECHNOLOGIX

Address:1 Eagle Dr, South Hadley, MA 01075, United States

Phone: +1 (413) 552-8159

Email: partnerships@technologix.org

Customer Support Hours:
Monday – Sunday: 5:00 AM – 9:00 PM